Billing and payments

Prior to each due date, a reminder Email notification will be sent to your Centenary University email. Monthly reminders will also be sent to your email account until the balance has been paid. For your security and to maintain compliance with FERPA regulations, bill notifications and information will be sent only to your Centenary email account. If someone else is responsible for payment of your bill, it is your responsibility to print out a copy of your billing statement and give it to the responsible party.

How to Add Authorized Users

There are 2 ways that other people can be permitted access to your student account.
You may provide others with the ability to view your account as a ‘Proxy User’ or you may authorize others to make payments on your account as an ‘Authorized user’.

To Add an Authorized User to make Payments to your Account

1. Students must authorize access to their Student Account in the Touchnet portal.
   This can be done by using the ‘Authorized Users’ link on the right side of the Touchnet Payment Center home screen. Existing authorized users will be listed on the main tab.
2. Click to the ‘Add Authorized User’ tab to add new users. Enter the email address of the new authorized user and answer the questions, then click the Continue Button.
3. An agreement page will display. You should read this agreement and click the ‘I Agree’ checkbox. Use the green ‘Continue’ button to confirm.  This will send a confirmation to the email you entered with instructions for your authorized user to access your account.
4. Your authorized user should follow all instructions provided in the confirmation email to set up their account access.
5. To login as an Authorized User, go to Authorized User Payment Center Login.

One Sheet – Accessing Payment Center for Students

One Sheet – Adding Authorized User for Payment Center

To Add a Proxy User to View your Account

1. Log into Self Service.
2. Click on the “Student Finance” box.
3. On the top right next to your name, click the down arrow and select “View/Add Proxy”.
4. On the next page, click the down arrow next to the words “Please Select”. A choice of “Add Another User” will appear. Click on “Add Another User”.
5. The Person Proxy form will appear on the next screen. On the form, you must complete any items with a red star *.
6. Once you have entered the Proxy’s information, you must select the access you wish to give the proxy to “Student Finance”.
   If you check the “Select All” box, your Proxy will have access to view billing “Account Activity”.
7. Please read the “Disclosure Agreement” which explains your FERPA and that by checking the box “I authorize the institution to disclose my information to a third party” you are granting Centenary the right to release the information in the boxes checked to that third party.
8. Next click the search button. The system will search to see if the Proxy you have added already has an account in the system. If the person does not have an account, one will be created. You will receive a message to that effect, then click the “Continue” button. If the person already has an existing account, that account will be set up as a Proxy. You will receive a message to that effect, then click the “Continue” button.
9. A screen will appear showing the active proxy you have created. You can give access to your account to more than one proxy. Just follow go back to step 3.
10. At any time you can edit proxy information or remove a proxy by clicking on the “pencil” icon on the “Active Proxies” page.
11. Your proxy will receive two emails. One will contain the proxy’s username and a link to log into the student billing system. The second email will contain the proxy’s password. When the proxy logs in for the first, they will be required to change their password.
12. For questions regarding billing activity or assistance in making an online payment, the proxy can contact the Student Billing Office at 908-852-1400 ext. 2245. We use e-billing to eliminate paper waste. 

Tips:

• Always store an electronic or hard copy of your e-Bill statement and retain it for your records. The Student billing system only shows current transactions, so if something has changed since you last looked at your billing ledger, the Billing Office will not be able to determine the change unless you have a copy of your prior statement.

• Be sure to inform the person responsible for making payments on your account of any changes or if there is a balance due. A late payment fee will be added if payment is not received by the posted due date.

• All information regarding due dates and late payment fees for all semesters can be found here.

• If you wish, you may request a paper copy of a billing statement. Copies will only be mailed to the billing address on file. One paper copy will be mailed per request. Currently there is no opt-out option available for paperless billing.

• You will receive periodic emails to your Centenary email to remind you to log in and review the transactions on your billing ledger.

Students have two options:

1. Log into your self-service student account here to make payments

2. Flywire Payment Gateway

Your account must be paid in full on or before the due date.

All traditional full-time undergraduate students for Fall 2024 will be assessed a health insurance fee in the amount of $3,285.00. To waive this fee, you must complete the Insurance Waiver Form on the Student Health Portal by August 6, 2024. Missed deadlines will result in mandatory participation in the University Student Health Insurance Plan.

If term balances are not paid, students will not be able to register for future terms, receive grades or transcripts until the balance is paid in full. If an account remains delinquent, the account will be placed with a 3rd party collection agency. The student will be responsible for all past due charges as well as collection agency contingency fees (up to a maximum of 50% of the delinquent account balance), late payment penalties, reasonable attorney’s fees, court costs and the account will be reported to the credit bureau.

Payment may be made using any combination of the payment methods listed below:

Cash, check or credit card – Centenary University accepts Visa, MasterCard, and Discover Card. Domestic payments made by Credit/Debit card will incur a 2.95% service fee or a minimum of $3.00. International payments will incur a service fee of 4.25%. This fee is subject to change at any time. Payments and deposits may be made by logging into your self-service portal; click on “Student Finance”, then “Go to Payment Center”.

International payments – Centenary University has partnered with TransferMate to provide seamless international payments through your online student account. Log into your self-service portal; click on “Student Finance”, then “Go to the Payment Center”. Select “Make Payment” and choose “TransferMate” from the drop down menu and follow prompts. Flywire is an alternative payment method.

Financial aid – Financial aid should be in place before the payment deadline. You can view their financial aid awards online by signing into your Centenary account and clicking on the “Financial Aid” box. Contact the Financial Aid Office with questions about your awards at [email protected].

Tuition payment plan – A monthly tuition payment plan option is available. For information, visit our tuition payment plan page, or to enroll in the plan, please visit the Payment Center in the student self-service portal.

Veterans/active military benefits – For more information, contact: Margie Pavlichko, Director of Veterans Services at [email protected].

Employer direct payment (Part-time and graduate students only) – A letter of credit (LOC) from your employer is submitted to the Student Accounts Office prior to the start of the term.

Employer tuition reimbursement (Part-time and graduate students only) – Please see program information here.

For questions or additional information, please contact the Student Accounts Office at [email protected].

We believe it’s important to offer an easy, affordable way to protect the investment your family has made in higher education. That’s why Centenary University has partnered with GradGuard™ to provide our families with tuition insurance by Allianz Global Assistance featuring special plans and rates not available to the general public.

This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, room and board and other fees for covered withdrawals at any time during the semester. Plans also include Student Life Assistance: a 24-hour emergency hotline that offers students and parents even greater peace of mind.

Insurance must be purchased prior to the first day of classes. Coverage extends through the end of each semester. To learn more about the Tuition Protection Plan, please call (866) 724-4384 or visit: http://www.gradguard.com.